In accordance with Article (17) of Law No. 181 of 2018 regarding the issuance of the Consumer Protection Law

You have 14 days from the receipt of your order to return or exchange products

Return the relevant products to your nearest branch in the same condition as supplied and in their original packaging with attached barcode label with the relevant invoice

EARING ACCESSORIES & HEAD TURBAN ARE EXCLUDING FROM EXCHANGE & REFUND AS PER HEALTH PROTECTION ISSUE

 

Online Exchange & refund policy

 To exchange or refund an item within the 14 days period, please contact Online Customer Service through our page on Facebook share with them all information about what items you need to exchange or refund.  you can exchange or refund from the nearest branch or via courier in this case the shipping cost will deduct from the amount in case of the cash payment will refund after pickup through Fawry within 34 to 36 hours after the quality control checker approved that the item in the same condition as supplied and in their original packaging with the attached barcode label.

EARING ACCESSORIES & HEAD TURBAN ARE EXCLUDING FROM EXCHANGE & REFUND AS PER HEALTH PROTECTION ISSUE

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